1120 Finch Avenue West, Suite 201
Toronto, Ontario, Canada
We may collect Personally Identifiable Information in the following ways.
Register for a Trial Account and/or Paid Account Registration, Request a Demo of our Software, Download our Content, or Register for an Event on our Site: If you request a free trial account or register for a paid account on our Site, request a demo of our software, access our whitepapers or case studies, or register for an event on our site, you may be required to provide us with Personally Identifiable Information such as but not limited to your name, title, department, work phone number, company name, project management experience and work email address.
Newsletter and Other Promotional Email: You may request to receive information on our upcoming events, product updates, knowledge sharing articles by email. To receive these updates, you may be required to provide us with Personally Identifiable Information such as but not limited to your name and work email address.
Blogs and Knowledge Forums. We may offer information on our blog and public forums where you can comment and share your knowledge on topics involving Products and Service Offerings. To participate, you may be required to register with us and/or provide us with Personally Identifiable Information such as but not limited to your name and email address. Please keep in mind that information you post or make available on our Blog or Knowledge Forums will be publicly available. You should not post any Personally Identifiable Information or other information of a personal or sensitive nature, whether relating to you or another person, on the Blog or Knowledge Forum.
Product Certification. You can become certified on our Products by completing and passing the Product Certification test. To take the test, you will need to provide Personally Identifiable Information such as but not limited to your name, company name, and work email address.
Surveys. We may receive Personally Identifiable Information when you provide information in response to a survey operated by us. Such Personally Identifiable Information that is received includes but may not be limited to your name, title, company name, work phone number, work email address, and project management experience.
Third Party Credit Card Processing. We provide you with the ability to pay for our Products and Services using a credit card. We process your credit card through a third-party payment processing service provider. Our payments processor, not us, collects your credit card details to process your purchase. By purchasing Products and Services with a credit card, you consent to allowing us to share your details with our Credit Card Processing Vendor.
Furthermore, in order to provide the right response, we may request and track additional Personally Identifiable Information such as primary language, interaction history, time zone, social media account handles, attendance at a requested Product demo session, and activity history with our Products. We do not request, store or track Confidential information such as Birthdate, race, gender, sexual orientation or ethnicity.
When users come to our Site, we may track, collect and/or aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, what content was consumed, and which hyperlinks were “clicked.” Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location the point of connectivity.
The primary use of your Personal Identifiable Information is to fulfill the request for which it was received, including but not limited to:
The length of time we retain Personally Identifiable Information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws or subject to the provisions in our Terms, including but not limited to:
To keep your Personal Information secure, you are required to safeguard your Account information, including your Account URL, ID and password confidential. We restrict unauthorized access to your Personally Identifiable Information through protective measures that include:
You can access your Personally Identifiable Information and update your details and/or preferences through our Site. Updating your personal profile associated with your Trial Account can be completed in the User section of the Software. Email and newsletter preferences can be updated using the Email Preferences Center at any time. (https://info.easyprojects.net/subscription)
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If you would like further information in relation to your rights or would like to exercise any of them, you may contact our Privacy Officer at [email protected] for more information. If you reside or are located in the European Economic Area (“EEA”), you have the right to request that we:
Should you request to withdraw your Personally Identifiable Information from within our systems, please note that there will be residual information that may remain within our systems, access logs and other records, which may not contain your Personally Identifiable Information. Please also note that certain Personally Identifiable Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personally Identifiable Information to comply with a legal obligation. When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.
In the unlikely event that we believe that the security of your Personal Identifiable Information may have been compromised, we will notify you via email within 72 hours and provide the currently available information on the security concern.
Additionally, we will never send electronic messages (email, SMS text, etc.) to you requesting Personal Identifiable Information such as passwords, credit card numbers, birth dates, or other personal information. Please do not act or respond to such requests.
1120 Finch Avenue West, Suite 201
Toronto, Ontario, Canada
As a Data Processor, we do not disclose or share Personally Identifiable Information and non-Personally Identifiable Information unless required to fulfill our contractual obligations or required by law.
Should you wish to delete all your Personally Identifiable Information from your former or current Company Account, you will need to contact the Account Holder to complete this request. Under the Service Level Agreements in place with our Customers, we can only intervene if legally obligated to do so in order to complete the request.
You agree to indemnify and hold us harmless for any loss, cost, complaint, damage, claim or liability whatsoever arising from your disclosure to us of Personal Information relating to your Company Representatives to enable us to set up a user id for such Company Representatives.