The Manpower Team Improved Processes using Birdview PSA

Challenges

Different tracking and management methods

• Global and North American marketing services teams were using different methods to track and manage projects. Globally, they were manually inputting projects into MS Excel spreadsheets. For North America, the team used a different project management tool that was too complex to be effective and it was impossible for both teams to seamlessly collaborate on projects.

Outdated tools

• The project management tool North American marketing was using at the time was complicated to use and did not have the features they needed to go above and beyond their usual workflows.

Lack of collaboration

• Between Global and North America, the team managed 50-60 projects at a given time. To manage project data, the team was using spreadsheets that made it almost impossible for departments to track progress once the project was inputted. Using spreadsheets was time-consuming and disorganized