Customer Success Stories

Brooks Life Sciences

Team Function: IT
Website

Client Profile

The global leader in automated sample management for drug discovery and biostorage applications. Brooks provides an unparalleled experience in automated compound, biological storage and sample processing solutions. With the largest installed base, over 230 stores, Brooks’ systems manage over 1 billion samples worldwide.

The Challenge

“The problem was that work was dispersed across multiple systems and manual methods so efforts were not being captured properly. We needed a project portfolio, reporting, and time tracking solution in one.” – Clay Angelly, Business Unit Manager

Plan of Action

The decision to go with Easy Projects was made based on the platform’s ability to handle robust API, time tracking, custom fields, easy searching/filtering through projects and reporting capabilities with high-quality performance and quick responsiveness. Additionally, it was the Easy Projects success team’s dedication and round the clock support and configuration that sealed the deal.

The Outcomes

  • “Our business has a diverse set of users and the Easy Projects implementation team quickly and effectively met our specific needs. EP became key to an early success story during our internal business goals towards true Continuous Improvement efforts as well because of its easy, yet robust reporting capabilities.” – Clay Angelly, Business Unit Manager
  • “Now that we are using Easy Projects, our department has gained full visibility which has helped us attain funding for two additional Support Specialist FTEs and allowed our developers to focus more on the development of new features rather than supporting day to day operations. As a result, we have sped up delivery times on requested new functionality, which has led to better quality development.” – Shawn Bucy, IT Project Manager

The Results

  • 100% of tracked Milestones completed on Schedule
  • 92% of Tasks completed on Budget
  • 500 Hours saved per Year

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Customer Success Stories