TORONTO, Jul. 15, 2022 – Birdview PSA, a solution designed as a single source of truth for resources, projects, and finances for professional services organizations, today announced that it has been recognized as a gold medalist leader in the 2022 Project Management Mid Market Data Quadrant report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment to the respective providers.
SoftwareReviews named Birdview a gold leader as it received a 8.9 composite score, which represents the complete and aggregated satisfaction score from end users. Vendor Support, Availability & Quality of Training, and Usability & Intuitiveness were amongst the strongest capabilities associated with Birdview, resulting in a 100% Plan to Renew reported by their users. Birdview also secured the highest satisfaction scores in a variety of areas representing product features including:
- Planning
- Scheduling
- Reporting
Birdview also received a high Emotional Footprint score of +87, receiving high scores around Relationships and Interaction with Sales Team and Client Service Team, Service Experience, and Conflict Resolution Experience. Additional Emotional Footprint Metrics in which Birdview ranked highly include Product Experience and Negotiation and Contract Experience.
The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.
“We value every customer review since they are very important for any organization willing to efficiently respond to the current market expectations. SoftwareReviews helped Birdview gain valuable insights into our customers’ vision and demand, evolve and improve our product based on users’ feedback, and guarantee that Birdview fully corresponds to our customers’ key needs.”
Vadim Katcherovski,
CEO
About SoftwareReviews Data Quadrant Awards and Software Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com.
About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
About Birdview PSA:
Birdview PSA is a solution purpose-built for professional services organizations willing to ensure outstanding resource, project, and financial planning, management, and forecasting, and gain better visibility at all stages of their service delivery cycle. The platform offers deep functionality to help your organization get full visibility into your team’s workload capacity, resource availability, and long-term business opportunities. Birdview’s data-driven insights enable your team to spot risks and take corrective action to make sure you have enough resources to fulfill your current business goals and to plan on new ones.
With Birdview’s quick implementation process, intuitive UI and seamless integration with third-party apps and solutions, organizations can leverage the platform’s features to the fullest from the start.
1120 Finch Avenue West, Suite 201
Toronto, Ontario
M3J 3H7 Canada
+18882619878
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