Get full visibility into your projects and resources with the Birdview PSA software for IT professionals. Digitize your IT services delivery cycle, automate and optimize internal operations, from project and resource management to finances, for increased performance and productivity.
Accelerate your IT services company growth by understanding and forecasting future workload. Confidently take on new client requests by better managing your team’s capacity.
Enable your entire team to collaborate in a single workspace. Receive real-time project health updates and insights to detect and resolve issues before they happen.
Integrate your CRM, ticket management, financial and work management platforms, and other business tools to gain real-time insights into the true state of your organization.
Visualize and track progress, budgets, resources and timelines to deliver projects on time. Always know who is available to take on new work or where additional resources may be required.
Know who is available and when.
Perfect for IT related emergencies that require immediate assistance, or IT support projects with dependent tasks. Always knowing which team member is available ensures service delivery success and prevents delays.
With the Birdview PSA’s Interactive Resource Loading, you can view current workloads, and filter team members who have completed similar tasks to introduce transparency across the entire IT service delivery cycle. Our resource loading reporting and simulation will help you answer questions like:
Use the Activity Center to manage every stage of your IT service delivery cycle, from creating and approving project plans to assigning and updating activities.
Customize your dashboard based on your personal preferences. Pick from one of the view options such as Table, Gantt Chart, Kanban Board, or Calendar View to display your project data in the most convenient way.
Enable efficient collaboration between local and remote employees. Make your operations transparent across all teams. Share files, send messages, make notes and comments within a single workspace.
Provide your clients with full transparency into their projects via a guest portal. Let them view and comment on the progress and approve results.
Enable efficient IT service delivery management with powerful financial tools by Birdview. Set up your project's budget and keep track of it in real time. Uncover the financial health of your project to ensure your costs and results are well-balanced.
A set of custom BI reports and dashboards created with IT Teams in mind is available with the purchase of Birdview PSA BI Analytics add-on:
Birdview PSA software for IT professionals integrates with over 2000+ apps.
Bring together the tools tailored to your organization’s needs (Salesforce, Hubspot, MS Dynamics, Quickbooks, JIRA, etc).
Avoid delays in your IT service delivery process with Birdview. Send, review, and approve deliverables within a single platform.
Let your IT services company benefit from powerful portfolio management tools. Group, segment, analyze, and review multiple projects. Track their progress within a single portfolio for improved efficiency.
Your data is securely hosted with MS Azure – one of the most secure data centers in the world. Data encryption is available both in transit and at rest.
If you want it, we can build it. With extensive configuration and personalization options available, map to your specific workflows and seamlessly integrate with your other business systems through Zapier or our API.
99.95% uptime - guaranteed. Birdview PSA software for IT services companies is a reliable platform with automatic load balancing and can be accessed from any browser or through our iOS/Android app.
A dedicated Success Coach will assist you in setting up your initial projects, import and map your existing data.
“Our first impressions were great! The friendly user interface allows you to easily search all of your project data and by using shortcuts, activities can be entered and assigned with virtually no effort.”