PSA Software for IT Professionals

Grow Faster

Accelerate your IT services company growth by understanding and forecasting future workload. Confidently take on new client requests by better managing your team’s capacity.

Better Service Delivery

Enable your entire team to collaborate in a single workspace. Receive real-time project health updates and insights to detect and resolve issues before they happen.

Single Source of Truth

IIntegrate your CRM, ticket management, financial and work management platforms, and other business tools to gain real-time insights into the true state of your organization.

More Than Project Management:
Optimize Every Step of Your
IT Service Delivery Cycle

Visualize and track progress, budgets, resources and timelines to deliver projects on time. Always know who is available to take on new work or where additional resources may be required.

Keep Your Team's Workload Balanced To Increase Profits

Know who is available and when.

Perfect for IT related emergencies that require immediate assistance, or IT support projects with dependent tasks. Always knowing which team member is available ensures service delivery success and prevents delays.

With the Birdview PSA’s Interactive Resource Loading, you can view current workloads, and filter team members who have completed similar tasks to introduce transparency across the entire IT service delivery cycle. Our resource loading reporting and simulation will help you answer questions like:

Who is available two months from now?
When is the earliest we can start?
If we start next week, how will it affect other projects that are already in progress?

Explore Interactive Resource Loading

Gain Complete Visibility into Your IT Projects

Use the Activity Center to manage every stage of your IT service delivery cycle, from creating and approving project plans to assigning and updating activities.

Customize your dashboard based on your personal preferences. Pick from one of the view options such as Table, Gantt Chart, Kanban Board, or Calendar View to display your project data in the most convenient way.

Learn How

Table
Gantt
Board
Calendar

Team Collaboration with Local and Remote Staff

Enable efficient collaboration between local and remote employees. Make your operations transparent across all teams. Share files, send messages, make notes and comments within a single workspace.

See Team Collaboration in Action

Team Collaboration with Local and Remote Staff

Increase Client Engagement

Provide your clients with full transparency into their projects via a guest portal. Let them view and comment on the progress and approve results.

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Keep a Project Budget Under Control

Enable efficient IT service delivery management with powerful financial tools by Birdview. Set up your project's budget and keep track of it in real time. Uncover the financial health of your project to ensure your costs and results are well-balanced.

See How Project Budgeting Works

Harness the Power of Business Intelligence Reports for IT Projects

A set of custom BI reports and dashboards created with IT Teams in mind is available with the purchase of Birdview PSA BI Analytics add-on:

Schedule Performance Dashboard
Labour Cost Performance Report
Resource Capacity by Skill Report
Project Prioritization Report
Utilization Report
And many more...

Dive Into BI Analytics Now

Rated Easiest to Use Category
Leader in Professional Services Automation

Birdview PSA software for IT professionals integrates with over 2000+ apps.

Bring together the tools tailored to your organization’s needs (Salesforce, Hubspot, MS Dynamics, Quickbooks, JIRA, etc).

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More Must-Haves for
IT Professional Services Software

Faster Approval Workflows

Avoid delays in your IT service delivery process with Birdview. Send, review, and approve deliverables within a single platform.

Portfolio Project Management

Let your IT services company benefit from powerful portfolio management tools. Group, segment, analyze, and review multiple projects. Track their progress within a single portfolio for improved efficiency.

Enterprise –
Grade Security

Your data is securely hosted with MS Azure – one of the most secure data centers in the world. Data encryption is available both in transit and at rest.

Flexibility and Personalization

If you want it, we can build it. With extensive configuration and personalization options available, map to your specific workflows and seamlessly integrate with your other business systems through Zapier or our API.

Reliable
and Accessible

99.95% uptime - guaranteed. Birdview PSA software for IT services companies is a reliable platform with automatic load balancing and can be accessed from any browser or through our iOS/Android app.

Full Implementation
and Training

A dedicated Success Coach will assist you in setting up your initial projects, import and map your existing data.

With Birdview PSA
Service Businesses Achieve:

“Our first impressions were great! The friendly user interface allows you to easily search all of your project data and by using shortcuts, activities can be entered and assigned with virtually no effort.”

Farner-Bocken Company

Ready to Turbo-charge Your IT Services Growth?

Try Birdview PSA Now