Gain maximum control of your service delivery cycle to meet your key customers’ needs on time and within budget.
Having the capability to monitor progress and proactively manage risks before they become a problem is a crucial element in project execution.
Birdview PSA helps managers achieve success by providing them with a variety of built-in indicators, tools, and alerts to monitor adherence to the service delivery schedule.
A number of pre-built reports and dashboards help Project Managers and Executive team members make informed and timely decisions by monitoring real-time KPIs and metrics across multiple projects and portfolios.
Time is the most valuable resource of any services organization. How efficiently this time is spent will determine the profitability of the company.
With features like comprehensive business intelligence dashboards, Birdview PSA helps managers monitor all key resource metrics, including Billable Utilization, Earned Value, Capacity Forecast, Demand Projects, and much more.
With our Interactive Resource Loading feature, project managers can view and adjust the assigned workload of an entire team, pick the best-skilled team members for the job, and better plan for future projects. By making better resourcing decisions, your service organization will achieve better outcomes and higher customer satisfaction.
Nobody likes surprises, especially when it comes to cost overruns.
Birdview PSA allows project and delivery managers to monitor actual project costs, profits, and revenue and compare it against the target baseline as well as values at the end of the project.
As a result, potential losses can be detected and corrective action taken before it’s too late.
Informed clients - are happy clients. Birdview PSA increases customer satisfaction by embedding them into the service delivery process.
The Client Portal within Birdview PSA is a central hub for all project communications.
This is where clients can see project plans shared with them, track progress, submit issues or requests, and review work items that require approval.