Gold Subscription is an optional, but recommended, add-on for In-House accounts. Gold Subscription not only gives you peace of mind with unlimited priority support, but you also get free upgrades and updates throughout the year including at least one major version upgrade, and the comfort of price protection from future increases.

The Gold Subscription payment policy for licensed in-house clients is as follows:

Original License Purchase

• There is 90 days (3 months) grace period to add the Gold Subscription to previously purchased licenses at the original (Early Purchase) rate;
• Within 91 to 180 days period (6 months) Gold Subscription can still be added to your previously purchased licenses at the Late Purchase rates;
• Gold Subscription added to the previously purchased licenses, will be back-dated to the license purchase date(s);
• After 180 days Gold Subscription can no longer be added to your licenses^*, and priority support is subject to per incident billing.

  Renewals

• Gold Subscription can be renewed early (prior to the expiry date) or after the expiry date (late renewal). Early renewals qualify for discounts - refer to the table below;
• Late renewal can be completed only up to 90 days (3 months) after the renewal date. After 90 days you must purchase new licenses^* if you wish to upgrade;
• Clients will be notified regarding their GS expiration by email automatically 3 times: twice prior to expiration and once immediately after GS expiry;
• Should you wish to purchase your GS renewal using PO/Invoice/Cheque/Wire Transfer, your PO must be received before the renewal date and payment in full must be received within 30 days.

PRO Edition (all prices are per user, USD)

Enterprise Edition (all prices are per user, USD)
To renew your Gold Subscription we encourage you to use your Customer Portal. You can access it directly from your Easy Projects .NET account in the Help menu. Please note that you must be logged in as an Administrator to see the link. The Customer Portal will automatically determine if you are eligible for a renewal and provide you with a checkout to complete your purchase.

^*Upgrading Licenses without active Gold Subscriptions
We offer a 20% license discount on the respective published price list.

If you have any further questions about our policy or your Gold Subscription please contact us.